We got our bed just over a year ago, initially I wanted the firm and was convinced to switch to plush so I did and the bed is way way to soft now after a year shoukd have probably tried to swap it before the 100 day trial but couldn’t find the email and just sucked it up. It’s a cheap mattress for its quality but definitely very plush after 1 year

Really impressed with the quality of the mattress for the price. We got the medium plush in King which was firmer than I was expecting and a bit of a switch from the super plush Queen we were used to. But maybe three sleeps on it and we have adjusted. Would recommend these mattresses.

I purchased a premium mattress two weeks ago. I find it too soft. I sink into the mattress & wake up every morning with a sore back

Absolutely love our new bed. After sleeping on a Backcare bed at a Napier AirB&B, I contacted the team and with quick and easy responses, I ordered a special bed base with drawers, and the perfect mattress. It arrived quickly and I absolutely love it! No sore back in the mornings and I love how high it is. Having the option for the 100 day send-back was key in selling the idea of a firm mattress to my husband, as he thought it might be too hard - he has liked it so far too! Thanks for the easy comms, fast delivery and great product.

We purchased a Queen Premium Backcare Mattress and Base a few weeks ago. We were really impressed with the service we received, questions answered by a friendly and helpful dude at the other end of the phone and how quickly our purchase was delivered. We are both very happy with our new bed so far.